ACP Lifeline Experts Logo
Hours of Operation
24/7/365
Customer Support: (386) 601-4391
Enrollment Hotline: (386) 248-7451

LAST DAY TO APPLY FOR ACP BENEFITS IS FEB 7, 2024 11:59PM EST
ACP&LifeLine, ACP (only), or Lifeline (only)

FREE SMARTPHONE
W/UNLIMITED, TALK, TEXT, DATA, AND HOTSPOT PLUS A $10.01 TABLET.

  • FREE Unlimited Data (20GB High Speed)
  • FREE Unlimited Texts and Minutes
  • FREE Mobile Hotspot Data
  • FREE Smartphone & $10.01 Tablet

24/7/365 DAYS PER WEEK LIVE CUSTOMER SERVICE
Hours of Operation 24/7/365
FREE SHIPPING: Your device(s) will arrive to your
address within 3-5 Business Days with Tracking Number
from the day it is shipped. All devices will ship the
next business day of the day your application is approved.
DEVICE PROTECTION PLAN 100% DEVICE GUARANTEE
OR WE SHIP YOU ANOTHER DEVICE FOR FREE

APPLY NOW

Sponsored by the Federal Communication Commission's (FCC) Affordable Connectivity Program (ACP) and Lifeline Program


LAST DAY TO APPLY FOR ACP BENEFITS IS FEB 7, 2024 11:59PM EST

We have 100,000 Brand New Android Smartphones and 100,000 Brand New Smartphone Tablet to distribute and ship to all Eligible Households upm until the February 7, 2024 Deadline. To get started click APPLY NOW. If you have any questions, please contact us 24/7. TIME IS RUNNING OUT!

FAQs

What is The Affordable Connectivity Plan?

The Affordable Connectivity Program is a Federal Communications Commission (FCC) Benefit Program that helps ensure that households can afford the broadband they need for work, school, healthcare and more. ACP provides a discount of up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price. The Affordable Connectivity Program is limited to one monthly service discount and one device discount per household.

What is the Lifeline Program?

Lifeline is an FCC program that helps make communications services more affordable for low-income consumers. Lifeline provides subscribers with a discount on qualifying monthly telephone service, broadband Internet service, or bundled voice-broadband packages purchased from participating wireline or wireless providers. The discount helps ensure that low-income consumers can afford 21st century broadband and the access it provides to jobs, healthcare, and educational resources.

Why Use The ACP&Lifeline Experts?

The ACP&Lifeline Experts provide all eligible American households and all eligible households located on Tribal Lands the following;

Education and Consultation
* Application Enrollment Service 
* Benefits Transfer Services for The Federal Communication Commission (FCC) Affordable Connectivity Program and Lifeline Program.

As an additional courtesy for our clients who retain and remain an active client on our services for the previous benefits year, we also complete the Annual Recertification of Benefits or Recertification. 

Recertification is an annual verification process in which ALL eligible households must submit Proof of Eligibility to The National Verifier in order to satisfy the FCC's annual verification mandate and ensure compliance of all rules and regulations regarding participation in The Affordable Connectivity Program & Lifeline Program.prior to your annual anniversary date at no additional cost to you.

Another important service that we provide that  NO OTHER COMPANY OR PROVIDER OFFERS is in the event your application is DENIED OR REJECTED FOR ANY REASON,  The ACP&Lifeline Experts will work with you throughout the entire application process assisting and working in partnership with you until your Application gets Approved. Our Experts work with you to identify and correct whatever issue that caused you application to be Denied and quickly work to get the issue resolved.

What happens if your Application is Denied?

The ACP&Lifeline Experts provide support services throughout the entire process of the application process. If your application is DENIED for any reason, The ACP&Lifeline Experts will work with you one on one to identify the reason(s) your application was denied and provide expert help to rectify the issue to get your application approved immediately.

Some common reasons for your ACP&Lifeline ApplicationACP (only), or Lifeline (only) Application gets denied or rejected from The National Verifier (The Government Verification Website) are the following;

  • Data entry errors such as misspelling(s) of your personal information, or your personal information being incomplete or missing from the application entirely are some of the main reasons why Applications for The Affordable Connectivity Program and Lifeline Program are usually Rejected or Denied.
  • Another big reason that Applications for the Affordable Connectivity Program and Lifeline Program are rejected is due to Benefits Expiration or Recertification.
    NOTE: Check your Benefits Status before applying. Call the Government Agency which you have applied for benefits or currently have benefits with to check your benefits status. Find the benefits letter of the government agency you have benefits with and use that as a reference guide when filling out the application for your free smartphone or a $10,01 tablet with The ACP& Lifeline Experts.  Make sure that you put the EXACT SAME personal information that appears on your Benefits Letter into the application on The ACP&Lifeline Expert's website to avoid delays in your application being approved.
  • Your ACP&Lifeline Application, ACP (only) Application, or Lifeline(only) was denied because your Government Benefits have expired, and you need to re-apply for benefits. This is also called Recertification. Every eligible applicant is required to Recertify your Government Benefits before your one year anniversary date passes. This process involves re-applying with the National Verifier once every year so they can verify eligibility on benefits. The National Verifier will e-mail you prior to your annual anniversary date so you can Recertify (re-apply) and avoid any lapse in your ACP or Lifeline Benefits. When you receive the notification from the National Verifier just contact The ACP&Lifeline Experts and we will complete your Recertification at no charge to you.
  • Your ACP&Lifeline, ACP (only), or Lifeline (only) Application was denied due to The National Verifier requiring additional Verification of your Name, Address, Social Security #, or Date of Birth. Not all recipients of Government Benefits are in The National Verifier Database and at times it is necessary for The National Verifier to flag certain applicants for additional verification. If this occurs, we will work with you to submit the appropriate identification and documentation to The National Verifier to update their records so we can obtain approval usually within 24 hours or less. This will require that you provide proof of identification such as a Driver's License, State ID, Military ID, Social Security Card, Birth Certificate, or US Passport. Acceptable forms of documentation would include a Benefits Letter or an online Screenshot from the Government Agency or Government Agency's website in which you were obtaining your Benefits from.

The ACP&Lifeline Experts will provide you the specific forms of ID and documentation that The National Verifier is requesting in order to clear any issues regarding your verification, and we will assist you every step of the way to get your application approved immediately. The ACP&Lifeline Experts will work with you on any type of rejection or denial issue until your application is approved. There is NO COST for this service to our customers.

Tips to Avoid Your Application from Being Denied

Note: The following information will be required to complete your ACP/Lifeline or ACP(only) Application.

* Avoid unnecessary mistakes and delays in receiving your New Smartphone/Tablet/or both. Please make sure that your information is submitted properly. The information that you provide in your ACP&Lifeline, ACP(only), or Lifeline(only) Application MUST correspond EXACTLY as it appears on your approved Government Benefit(s) profile in which you are currently and actively enrolled and participating in.

For Example: If you applied for your current approved Government Benefit(s) with the name Cynthia H. Smith, you must submit your ACP&Lifeline Application, ACP(only) Application, or Lifeline(only) Application the exact same way. Any deviation of Cynthia H. Smith such as Cindy H. Smith (first name different), or Cynthia Smith (missing middle initial), or if this person was recently married and her new married name became Cynthia H. Smith-Jones or Cynthia H. Jones (Last Name different), her application would be rejected due to wrong original name (Cynthia H. Smith) being different from the name as it appears on her current Government Benefit(s). If you have changes in ANY of your personal information, contact your Government Benefit office and update your personal information as soon as you possibly can.

This applies to your address as well. Whatever address that appears on your current Government Benefit(s) must be EXACTLY the same as the address on your ACP&Lifeline Application, ACP(only) Application, or Lifeline(only) Application.

For Example: If your address is 123 International Blvd, your Application must be exactly the same as it appears on your current approved Government Benefit. If you were to submit 123 Intl Boulevard your Lifeline Application would be rejected for (wrong address, address abbreviated). If you live in a rural area and your address is 123 US HWY 23, then you must submit your Lifeline application the same way. If you submit the address 123 US Highway 23 and spell out the word Highway instead of using it the way it appears on your current Government Benefit(s) (HWY), your application will be rejected due to (address error) because all government agencies are only going to recognize the spelling of your Name, Address, City, and State exactly how it appears on your approved Government Benefit that you are actively enrolled and participating in. To avoid any possibility of having a discrepancy or error when filling out your Lifeline Application, locate your Government Benefits Card or Government Benefit Letter which you received in the mail once you became approved on your Government Benefit and submit the Name, Address, City, State, and Zip Code exactly as it appears on your approval letter or Government Benefits Card to avoid any delays in the approval of your ACP&Lifeline, ACP(only) or Lifeline(only).

Device Protection Plan


If you have any questions regarding enrollment in The Affordable Connectivity Program, the Lifeline Program, the Device Protection Plan, or becoming an Internet Online Agent, Master Agent, Agent, or work as An Enrollment Specialist and Customer Service Agent, or have questions or comments on any topic or subject related to The ACP & Lifeline Experts services, or you have general questions or inquiries related to The Affordable Connectivity Program (ACP) lor Lifeline Program, please contact our Customer Service Department by phone or text at (386) 601-4391 or (386)248-7451, 24 hours 7 days per week, 365 days per years or email your questions or comments to support@acp-enrollment.com.

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